Tom's Mom's Cookies Reviews
(Rated by 8 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Bitcoin
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.4
- Return Policy4.8
- Good Value4.5
- Price & Quality4.8
- Customer Service4.0
Recent Customer Reviews (8)
Giacomo Costa
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Alice Page
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Iva Savoie
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Michel Dupuy
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Jimmie Thomas
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Amber Charlton
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Elizabeth Englehart
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Sophia Schuster
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Payment Methods
Accepted Payment Options:
Prices for items on Tomsmomscookies.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Bitcoin
Payment Process
- Payments can be made online during the checkout process.
- For Tom's Mom's Cookies credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Tom's Mom's Cookies Pros & Cons
Pros
1
Award-Winning Cookies: Tom's Mom's Cookies have been baking the same award-winning recipe since 1985, using only the finest ingredients like semi-sweet chocolate, nuts, and locally grown cherries.
2
Variety: They offer 17 different varieties of cookies, including their signature Chocolate Chunk, which is handcrafted with care.
3
Freshness: Cookies are made from scratch one batch at a time, ensuring freshness and quality.
4
Locally Sourced Ingredients: The use of locally grown northern Michigan dried cherries adds to the unique flavor and authenticity of the cookies.
5
No Additives or Preservatives: The cookies are free from additives and preservatives, making them a healthier option for cookie lovers.
6
Customer Loyalty: The bakery has a loyal customer base, with many visitors returning for their delicious cookies.
CONS
1
Limited Availability: Day-old cookies are sold at a lower price, but fresh cookies can sell out quickly, especially during peak seasons.
2
Potential for Long Lines: The popularity of the cookies can lead to long lines, which might be inconvenient for some visitors.
3
Variable Customer Experience: Some customers have reported a less-than-friendly service experience, which can be a drawback for some visitors.
Tom's Mom's Cookies Features and Benefits
Features
Hand-Cut Chocolate Chunks
Made from 10 lb. bars of creamy semi-sweet chocolate.
Locally Sourced Ingredients
Including pecans, walnuts, almonds, macadamia nuts, and northern Michigan dried cherries.
No Additives or Preservatives
Cookies remain fresh for several days without refrigeration, and their shelf life can be extended by freezing; free from additives and preservatives, making them a healthier option for cookie lovers.
Priority Mail
Wide range of shipping destinations, including post office boxes and APO boxes.
Delivery Confirmation
Track the date and time of delivery to the destination zip code.
Open Daily Year Round
Except Thanksgiving, Christmas, and Easter.
Special Offers
Exclusive to online customers, with special pricing notifications via email.
Customer Satisfaction Guarantee
Dissatisfied customers can contact Tom’s Mom’s Cookies for any concerns.
Scratch-Made Dough
Mixed from scratch one batch at a time since 1985, ensuring freshness and quality.
Commitment to Excellence
Stand solidly behind their commitment to excellence in baking.
Award-Winning Cookies
Baking the same award-winning recipe since 1985, using only the finest ingredients like semi-sweet chocolate, nuts, and locally grown cherries.
Variety
Offer 17 different varieties of cookies, including their signature Chocolate Chunk, which is handcrafted with care.